The document as we know it — static and one-sided — has disappeared. Documents today are no longer stand-still and no longer offer only one view. The old model doesn’t work for today’s social and always-connected business. Business communication has evolved to become more fluid, dynamic and collaborative and is now an integral part of business processes. And the concept of a document (whether that be text, spreadsheet, presentation or a hybrid approach) is still one of the critical outputs of many businesses...We are moving towards a model that offers low-cost acquisition, coupled with high value and high collaboration around a document. Standards evolution, including the advances around ODF – Open Document Format – and document interchange; alternative forms of communication (email, IM, tweets, blogs); cloud delivery models for business applications; growth in smart, mobile devices; and economic pressures, are all converging to apply pressure to the status quo of documents.

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